Salesforce Marketing Cloud

Our goal with all of our Salesforce Services is to make sure that you’re always getting the most out of your Salesforce Investment.

There are three major areas where we can help:

  • Delivery Services
  • Advisory Services
  • Support Services

Delivery Services

For clients with a new idea or a new license for Salesforce Marketing Cloud, Clarus Group can assist you with:

  • Configuration of New Business Unit/s
    • WAC (Web Analytics Connector)
    • RMM (Reply Mail Management)
    • Configuration of Business Rules in the account
  • Data Discovery
  • Data Implementation
  • New Reports
  • New Automations
  • New Journeys
  • New Data Imports
  • New Triggered Emails
  • New Ad-hoc Emails
  • New Outbound Data Exports
  • IP Ramp Up processing/recommendations.

Advisory Services

For clients who are less sure of what they might need, Clarus Group can assist with the following:

  • An audit of an existing solution, either a specific process within a business unit, or an entire business unit/account.
  • Journey Mapping: a hybrid workshop/training session to walk through options for Salesforce Marketing Cloud Journey Builder.
  • Process Optimization

Support Services

For clients who are interested in dedicated resources for:

  • Break/Fix Support
  • Training
  • Quick Documentation to resolve ad-hoc concerns
  • Platform research
  • Reporting/Proactive monitoring of automations

 

Contact Us today for an estimate!

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